Steve Medeiros

For more than 15 years, Steve Medeiros has been responsible for building and leading Agero's client services team with a specific focus on the insurance market. He has been instrumental in defining Agero's strategy for both roadside and accident management.

Most Recent

Auto Insurers Prep for Summer Driving

Steve Medeiros

By taking steps now to update, optimize and digitize processes, insurers will be prepared to help customers through this likely difficult time.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.