'Scalable Compassion' in Workers’ Comp By Thomas Ash As much as claims representatives want to help individuals, there has been no feasible way to provide compassion at scale.
Panic Pricing May Be a Bad Idea By Wayne Allen Guy Fraker While raising rates might be how the industry has responded to uncertainty in the past, there are reasons not to do so now.
COVID-19: Next Steps in Construction By Jon Tate As more projects resume, contractors can draw lessons from areas where work was never halted to reduce risks and rebuild momentum.
Increased Threats for Manufacturers By Mark Sangster Manufacturers must understand that the digital push to run more efficiently creates a security gap that must be addressed.
We Are Open for Business; Now What? By Mark Walls Kimberly George Expectations for success continue to rise as more businesses reopen with safety as a top priority.
Strategies to Reopen Your Business Safely By Vikrum Ramaswamy Employers must mitigate workplace transmission of COVID-19 and prepare for a range of safety challenges with the workforce and consumers.
Addressing the Rise in Topical Prescriptions By Kevin Bingham Robin Iachini Danielle Quinn Nechelle Nesmith Insurers must help injured workers on topical prescriptions and compounds.
Tech Lets Freight Adjust to Pandemic By Johnny McCord Freight carriers face extraordinary pressure to rush essential goods to market. Traditional human- and phone-driven processes can't keep up.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.