Conundrum Facing Commercial Insurance By Ji Li As AI infiltrates commercial insurance, do you develop a custom solution in-house or purchase a third-party solution already on the market?
7 Safety Trends for Today’s Workplace By Mark Walls Training methods must adapt to address the changing nature of the workplace. A blended learning approach is now necessary.
Real or Fake? Finding Workers’ Comp Fraud By Stacey Gunn If an employer suspects an employee has attempted to create a fraudulent claim, there are several steps to follow up on right away.
How to Approach the Future of Work By Kimberly George Mark Walls The workers’ comp industry must attract and retain top talent while responding to evolving work cultures.
How to Successfully Insure Small Firms By Mathew Stordy Insurers must provide elite service, efficiency and innovation that meets the high expectations of small business customers on technology.
Visions of Safety and Pictures of Success By Lewis Fein The construction industry needs more video cameras to prevent accidents -- and shows the insurance industry a path to progress.
It's Groundhog Day for WC Claims Handling By John Bobik Why have attempted fixes via legislation and technology failed to fulfill promises for decades, for almost a generation of workers?
Adapting to Leave of Absence Regulations By Mark Walls Kimberly George The intersection of workers’ comp with laws on leave of absence and accommodation has become challenging.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.