Commercial Lines

About 80% of the average P&C company’s data is dark data, or data that is difficult or impossible to find when needed.

It can take a few years of steady improvements to truly redefine a company's cost structure, customer experience and position in the market.

Insurers must not resist what trial lawyers will soon insist be the exclusive standard of safety, by way of multimillion-dollar settlements and verdicts.

The “yeah buts” are waning across commercial lines as executives find emerging technologies that can improve business outcomes.

There’s little doubt in a CEO’s mind that AI will redefine the competitive landscape in the years to come. Those with a strategic approach will thrive.

A memorandum of understanding (MOU) can be an invaluable, interim tool in mediation in workers' compensation cases.

Just because cameras allow a crane operator to see an entire job site does not mean insurers automatically champion the power of sight.

Submitting an MSA to CMS for review and approval builds in unrealistic costs that can double the expenses for the workers' comp payer.