Commercial Lines

The workers’ comp industry must attract and retain top talent while responding to evolving work cultures.

Insurers must provide elite service, efficiency and innovation that meets the high expectations of small business customers on technology.

The construction industry needs more video cameras to prevent accidents -- and shows the insurance industry a path to progress.

Why have attempted fixes via legislation and technology failed to fulfill promises for decades, for almost a generation of workers?

The intersection of workers’ comp with laws on leave of absence and accommodation has become challenging.

Like the moon, mediation in workers' compensation proceeds in phases. Here’s a primer on what happens when.

To continue the momentum started in 2018, insurers will need to incorporate new technologies and more customized coverage.

There are very important issues that the workers' comp community should be monitoring as the year begins.