Global Trend Map No. 11: Fraud By Alexander Cherry The cost of fraud is 5% to 10% of insurers’ annual revenue, and it takes firms a median time of 20 months to detect continuing fraud.
Digital Insurance 2.0: Benefits By Denise Garth While the outlook for employee and voluntary benefits is promising, the market no longer looks anything like it once did.
How Analytics Can Disrupt Work Comp By Karen Wolfe Analytics can be positioned as a profit center, transforming its visibility and perceived value to a workers' comp organization.
The 5 Big Initiatives in Commercial Lines By Deb Smallwood One of the biggest challenges for insurers is linking and balancing the initiatives of the traditional world with those of the new world.
Work Comp Mediation in a #MeToo World By Teddy Snyder Privacy is a key issue for claims of sexual aggression, and mediation is the most private way to resolve them.
5 Trends for Employers to Watch in 2018 By Kathryn Tazic Compounding of global risk and policy shifts are two of the areas to watch in risk management and employee benefits this year.
Cycle Time Is King in Workers' Comp By Laura Gardner What is the best way to get injured workers rapidly back on track? Five levers are key to solving the problem.
How Not to Transform P&C Core Systems By Scott Busse Josh Knipp Rajesh Srinivasa Imran Ilyas Matthew Wolff Many projects fail to fully realize their potential benefits due to three oversights.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.