Employee Benefits: Themes for 2018 By Brian Klepper Smart employers are taking steps to help their people make good decisions and become better stewards of their savings and retirement accounts.
Taking Care of Small-Medium Business By Denise Garth Succeeding in the SMB market requires understanding the unique characteristics of segments and developing appropriate strategies for each.
2018 Workers’ Comp Issues to Watch By Kimberly George Mark Walls We have not seen a push for workers’ compensation reforms in the last few years, but that will change.
A 'Nudge' Toward Microinsurance By Andrea Silvello Celia Clinciu In the next decade, microinsurance could grow to one billion policy-holders and narrow the protection gap, but only if presented right.
'Slice' Your Way to Mediation Success By Teddy Snyder Slicing a dispute into its separate issues allows parties to reach early partial agreement, paving the way for complete resolution.
P&C: Back-End Systems Unite! By Tom Hammond Uniting back-end systems to provide a single view of the customer is critical to revenue growth and customer retention in the digital age.
Workers’ Comp: the Best of Both Worlds By Greg Moore Having a framework for how to separate which doctors you work with (EPO) from how you work with them (PPO) puts you on the right path.
What SMBs Want in Group Insurance By Denise Garth Innovative insurers are taking advantage of a new generation of buyers, capturing the opportunity to be the market leaders in the digital age.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.