Commercial Lines

We believe that everyone in workers' comp wants to do the right thing, but that is hard to do without objective evidence.

Everyone has a definition, but let's simplify and focus on two things: the health of the worker and efficiency in settling a claim.

States keep passing laws to reduce drug costs -- and costs keep soaring. A study shows that claims administrators possess the solution.

A court decision raises questions not only about the "Oklahoma option" -- but about the "grand bargain" that is the basis for workers' comp.

Despite limits on physician-dispensing in 18 states, doctors find ways to charge two to three times what pharmacies charge for drugs.

If California actually enforced its penalties, then cultures and behaviors would change, but the state waives almost all of them.

Medical marijuana will be a non-event; regulators will be more active on medical management, including on the use of drugs; and more....

Telemedicine, Google Glass, wearable monitor, Internet-connected sensors, 3D printing and robotic devices can all improve quality and cut costs.