66 Red Flags in Work Comp Claims By Mark Davis These red flags -- such as a report of an accident early Monday morning -- should cause an employer to investigate carefully.
Are MPNs Hindering Quality Care? By John Bobik A recent case shows how medical provider networks (MPNs) can be diametrically opposed to the basic goals of workers' compensation.
How to Manage MPNs in Workers' Comp By Karen Wolfe Medical provider networks (MPNs) no longer generate the savings that are their reason for being -- but an answer lies in the data.
Insurers Are Turning to Dubious Securities By David DePaolo With interest rates so low, carriers are turning to dubious securities known as ILS to generate better returns. This may not end well.
Debunking 'Opt-Out' Myths (Part 1) By Bill Minick Some myths are based on misunderstanding -- some on misinformation spread by those with a vested interest in preserving a flawed system.
'4-Lanes' Approach to Work Comp Claims By T. Hale Johnston Work comp claims operations have become a key part of the customer value proposition, so it's crucial to analyze them the right way.
How Workers' Comp Is Like Golf By Bob Wilson The workers' comp process is like my golf game. Both start out well enough but then go sour, and every "fix" just makes things worse.
Finding Actionable Provider Ratings Accurate provider ratings can be found in workers' comp claims data, but it must be integrated, not left in the silos where it typically exists.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.