What Is the Business of Workers' Comp? By Joseph Paduda Most workers' comp executives think they're in the insurance business, but they are not. History shows the perils of that misunderstanding.
Why Mental Health Matters in Work Comp By Mark Walls Mental health conditions are increasingly being recognized as risk factors for prolonged work absences, and even for no return to work.
Wanted: Workers' Comp 'Warriors' By Barry Thompson The job of workers' comp manager often falls short of the respect and impact it deserves. Let's redefine the role as a "warrior."
The Rise of Big (Bad) Data By Karen Wolfe Workers' comp often has errors in reporting, and if bad data is used in a big data strategy the result is merely big bad data.
The 'CURES' for Work Comp Claims By John Bobik Getting physicians to use CURES (Controlled Substance Utilization Review and Evaluation System) is essential.
Debunking 'Opt-Out' Myths (Part 5) By Bill Minick Opt-out programs in Texas and Oklahoma produce far less litigation than workers' comp programs do -- a powerful endorsement for options.
A Child's View of Workers' Comp By Barry Thompson My daughter, then age six, was "helping" me with some client reports and cut to the essence of what workers' comp should be about.
Will ACA Shift Claims to Workers' Comp? By Ramona Tanabe A new WCRI study says yes. The result could be $100 million of additional, annual workers' compensation claims in a state like Illinois.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.