Commercial Lines

The key question is: How did you get to that number? You can't move toward a settlement in workers' comp without some basic math.

Many assume that ERISA governs the Oklahoma Option, creating a pathway for federal intervention. No rulings back that assumption.

The customer's journey has changed little in 100 years. It still runs through agents. But demographics will change their role fundamentally.

Research on workers' comp focuses on soaring costs in the industrial-medical complex, but workers get lost in the shuffle. That must change.

Employers send a mixed message to employees: Get the best healthcare -- but not if you're injured.

The shift to value-based healthcare creates staggering opportunities to cut workers' comp costs while improving outcomes for workers.

Although the option industry is new and does not provide all the data that workers' comp does, rapid progress is being made.

While the world has moved on from parachute pants, many workers' compensation payment processes are as outdated as a Sony Walkman.