Commercial Lines

The experience modification factor, used to set workers' comp prices for decades, is being replaced by more precise, individualized measures.

Accounting tallies expenses -- but not the expenses that don't have to be there. "Lean" techniques can make that loss disappear.

A detailed analysis of the closed drug formulary in Texas suggests that the benefits that proponents claim would not materialize in California.

Market cycles are diminishing greatly because sophisticated analytics let insurers price risks individually, not based on market psychology.

Too much of the discussion to date has been devoid of any spirit of inquiry, as "opt-out" opponents attempt to promote class warfare.

Preventing "fact-cidents" in workers' comp -- "accidents" devoid of factual backing -- is time-consuming but not that complicated.

Nurse case management has been underappreciated in workers' comp but should be integrated into the process in a significant role.

Workers' comp costs can be reduced by, for instance, preventing fraud through surveillance and familiarity with investigative tools.