Emerging Technologies

Insurers must embrace innovative technologies to meet elevated customer expectations and remain competitive in the digital age.

There may be an alternative approach worth exploring: leveraging our current core systems while integrating modern technologies effectively. 

Embedded insurance can delight customers, but outdated systems and data privacy concerns pose hurdles to overcome.

Facing increasingly unpredictable and destructive wildfires, insurers grapple with complex challenges in risk assessment, coverage, and claims response.

While customer relationship management systems have been at the core of sales organizations for decades, AI-native systems could supplant them. 

Technology is getting more sophisticated about all parts of the process, from targeting prospects for ads all the way through paying claims.

With usage-based insurance, carriers can detect accidents instantly and dispatch assistance, but many aren't taking full advantage of their programs. 

In a recent World Economic Forum report, nearly 1,500 surveyed professionals identified AI as their organization’s biggest technology risk.