Emerging Technologies

Automated, in-app support can help underwriters, adjusters, agents and service representatives learn to use their software more effectively.

The traditional "repair and replace" model is being challenged by one that uses sensors to "predict and prevent" losses from ever happening in the first place.

Many firms have started considering what risks quantum computing will create for them, but one area is often overlooked: the supply chain.

The ubiquity of Advanced Driver Assist Systems (ADAS) is forcing major changes on collision repair facilities -- and they're just beginning.

The metaverse is a fascinating concept that has the potential to revolutionize the way we interact with digital content and each other.

The industry kids itself about having gone paperless. In fact, we still use the same processes we used in the 17th century. It's time for a change.

In our quarterly interview with Michel Leonard, the chief economist at the Insurance Information Institute, he explains what's driving inflation. 

Insurers are looking to harness the power of blockchain to infuse processes with the three T's: trustworthiness, transparency and tamper-resistance.