Emerging Technologies

In this week's Six Things, Paul Carroll discusses new thinking on driverless vehicles. Plus, the need for scalable response teams; how automation adds to the need for humans; and more.

AVs are not where many of us expected two or three years ago that they'd be by now -- and are heading in a surprising direction.

The vision is a fever dream for gamers who'd love to immerse themselves in their online worlds and not have to worry about the messy details of physical existence.

We’ve all found ourselves staring at a seemingly intractable problem and wanting help. That’s when a user group comes in handy.

We could be in danger of leaving the customer out of the equation in the rush to digitize and automate insurance processes.

Augmented intelligence changes the paradigm, helping insurers evolve processes, cut costs and improve customer experience with faster insights.

Building sound and music into digital services and marketing will make brands recognizable, reassuring, trusted and appreciated.

Distribution partners are focused on two key areas – user experience and ease of doing business – and are looking to work with insurers.