Emerging Technologies

It's getting harder to find a large enough, representative sample for consumer research. Gamification may be the answer.

Uber et al. face complicated liability and insurance issues that go well beyond whether their drivers are officially employees.

The apps can create a home inventory, provide feedback on your driving, guide women through pregnancy and much more.

The Achilles heel is that systems design theory of the '80s and '90s was component-based. It made sense at the time; it doesn’t any more.

Insurance is ripe for disruption, and here are seven candidates that could revolutionize the industry much as Uber is upending travel.

Driverless cars will have to choose between evils when an accident is imminent, posing thorny ethics issues for makers and for insurers.

Does social media have a place in a "boring" business like insurance? Ask yourself: Do people often talk about your business at the dinner table?

As "unicorns" (private companies with a billion-dollar market cap) proliferate, insurers are seeing the value of venture capital and start-ups.