Going Digital

The ride isn't over, either, because of two words inserted in a bill in California late in the legislative process.

Insurers should pursue "cocreation," engaging the instigators of the sharing economy to figure out how to transform risk-management practices.

No. Calculations for return on investment for information technology modernization projects are almost never reliable.

Without proper discipline, clear direction and effective communication, a project can derail before anybody realizes what happened.

To meet emerging challenges and requirements, simply adding processes or making one-off, isolated changes will not work.

And growth is just getting started, possibly presenting a once-in-a-career opportunity.

They do, if based on the right approach to design, and insurers need to adopt agile techniques to become more innovative.

Silicon Valley companies may win because they focus on, for instance: customers, not the products they have to sell, and pulling, not pushing.