Going Digital

Large sums are being invested, but not in a targeted manner. We need to better plan and implement digitalization initiatives.

What should insurers look for in a digital platform to ensure they can deliver the omni-channel environment consumers are demanding?

To have a sustainable innovation program, you must spend at least as much time readying for innovation as you do innovating.

If you want to see your organization grow in the Digital Insurance 2.0 world, consider these six areas as New Year’s Digital Resolutions.

For existing insurers with legacy technology estates, tinkering around the edges or waiting to be a fast follower will not work, given the pace of change.

I've gone back through the nearly 1,000 articles we published from thought leaders in 2017 and have highlighted the six most-read articles below.

Lemonade says that, being built on AI and behavioral economics, means that they’re building something with cross-border appeal.

Uniting back-end systems to provide a single view of the customer is critical to revenue growth and customer retention in the digital age.