Going Digital

The Risk Manager of the Future will provide a holistic service to clients -- and only a smart part will involve insurance.

Insurers often kid themselves into thinking customers are 95% satisfied, when the real number is a terrible 75%. "Digital" can help.

New technologies like blockchain, AI and the IoT offer insurers a better way to engage customers. One crucial enabler? The cloud.

How will a radically shifting market, where borrowing and lending are more prevalent, open doors for commercial and specialty insurers?

The pace of change is faster than ever, but there are three big risks: macroeconomics, natural disasters and regulation.

Nino Tarantino of Octo Telematics discusses how his company's leadership in telematics is enabling insurance innovation.

If you only deal with your broker via email and text, how do you know you aren't dealing with an artificial intelligence? You will be.

If you are at a company right now that is just starting to feel pretty good --you’re about to be disrupted. Amazon ring any bells?