Going Digital

If I were a young actuary or underwriter, I’d be worried – because the Insurer of the Future won’t have much need for my skills.

Policy administration systems are becoming microservices that are integrated into other functions and may become invisible to users.

The Insurer of the Future will do little auto business. Insurers that remain focused on this segment will shrink drastically or fail.

You can't quantify with any precision something as novel as OnStar was. Yet companies routinely insist on such models and pretend they mean something.

Up to now, insurtech is all pretty much about talking and less about doing. The industry needs less conversation and more action.

Recent award winners include TAL, an Australian life insurer whose new product approach is tailored to the self-directed digital consumer.

No, insurance isn’t broken, but it has been painfully slow to evolve and is now in desperate need of some modernization.

"Not just our business model but also the whole product flow is informed by behavioral economics."