Going Digital

Insurtechs tell you: An application will only take a few seconds! That's nonsense. A handful of questions don't provide enough information.

Outdated systems result in high costs and make it difficult and costly to act quickly on new customer wishes.

Every insurance startup or insurtech company is telling us how it's planning to disrupt the insurance industry. Sure they are.

Lemonade is reducing their workload, increasing consumers’ risks of loss--and asking their customers to thank them for it.

Has the startup-as-a-supplier model failed? It certainly isn't working for most insurers. Here are two suggestions--one pragmatic, one radical.

The IoT will generate trillions of dollars of economic output -- but we need to start planning now to take full advantage of Industry 4.0.

Don't view change as black and white. For instance, a digital mix including agent channels outperforms a strictly D2C approach.

These 10 insurtechs win in two ways: They increase customer satisfaction while also producing operational efficiencies.