Going Digital

In an increasingly fractured world, insurers have to cover a greater array and frequency of intensifying risks.

Millennials are revolutionizing the life insurance industry from the inside out, imposing their reach and influence on every aspect.

Customers want to be onboarded not in days but in minutes. They are no longer willing to wait for weeks and months to settle claims.

While organizations talk about transformation, the most effective innovation will come from small changes that compound over time.

If we aren't careful, embedded insurance could wind up just being a way to pester customers to buy insurance they don't need.

Read the report to find out how life insurers are currently optimizing customer experience (CX) and client engagement throughout the policy lifecycle.

Now is the time for traditional insurers to overcome their risk-averse legacy practices and scale up the industry’s gallery of startup solutions.

Research suggests that upgrades of policy, billing and claims systems are not slowing down.