Going Digital

The future of the annuity business lies in leveraging digital technologies to enhance regulatory compliance, streamline operations and deliver superior customer experiences. 

With short staffing and less experienced adjusters, organizations must equip claims professionals with better, data-driven tools.

There were explosive stock price increases at insurtechs that demonstrated higher-quality growth. 

There is still life on the Island... and the first generation of iconic full-stack insurtech carriers may survive.

Max Drucker says it is. In a provocative talk, he says companies like his eight-year-old Carpe Data are now just vendors to carriers. But is he right? 

Social selling requires sincere engagement, so every post or comment must include relevant insights and wise solutions to problems.

The claims process is a critical touchpoint in the customer journey, and it's here that the digital experience often falls short.

Change management will become a critical capability for insurance agencies, as resisting technological innovation can cost companies millions