Going Digital

To get to the true benefits of your solution, after evaluating every possible feature, keep asking yourself, So what?

Rather than focus on how to upgrade core systems, insurers need to start with their business issues and work backward to the IT issues.

Preparing for a transformation of core systems isn't complicated. Some ideas are a bit contrarian, but most are common sense.

It's time to splash some cold water on the hype inferno about Lemonade that appears to have taken over the sane minds of our industry.

Most high-tech firms still just sell insurance, rather than changing insurance. A new way of thinking is needed.

The industry needs to adapt because hosts and travelers alike face unexpected exposures because of the surge in home-sharing.

Creativity has been superficial. We hardly have seen any serious change in insurance offerings in decades.

We are already seeing ways in which computing, sensors, artificial intelligence and genomics are reshaping entire industries.