Going Digital

Will this be the year that the U.S. insurance industry moves toward level commissions or fee-based products across all product lines?

Disruptors’ natural and essential super-confidence in themselves can translate into overconfidence in the ethical correctness of their decisions.

Let’s look at the best-case and worst-case scenarios for a world where all things are instrumented, monitored, analyzed and automated.

The growing presence of insurtech companies is not a threat, but rather is creating real opportunities for the industry.

This list isn't just about what is new and innovative. It is about what will be adopted at scale.

With a hat tip to Elisabeth Kubler-Ross and her five stages of grief, I've decided that technology disrupts an industry in four stages.

At no time in the history of insurance can we find one year that includes this many game-changing events.

We can no longer wait six months to launch new or updated products. We'll move from fast walking to jogging and sprinting.