Going Digital

The initial phases of “smart” saw many objects becoming connected; now, they are adding intelligence.

To kick-start innovation, understand the frustrations that customers experience in their dealings with you – and competitors.

Distribution costs will be higher than they expect, and they will suffer from capital costs unless they form the right partnerships.

Six Things

In small commercial, carriers must look beyond their portfolios and optimize the whole value chain.

Insurers can explore new revenue models and ways to improve profitability that did not exist even just a few years ago.

MGAs have a unique role in the insurance life cycle, and they will either innovate and evolve or be eliminated from the food chain.

Gains from projects are being optimized as insurers look to solidify their tech infrastructure and prepare for new initiatives.