Going Digital

Apps, bots and a giveback to charity just aren’t enough to "transform the very business model of insurance."

Is there a way to rapidly and “safely” transform, using our current business as the engine to drive to a new business model?

The reshaping of the industry is likely to be a blending of the best of the old with the best of the new. This is the notion of convergence.

Disruption is now coming from multiple directions simultaneously; in a study, CIOs describe how they are reacting.

Here are seven examples of banks and insurers that created very different ways of working with fintechs and insurtechs.

Cultivating a deep understanding of customers’ needs and desires should be the first step any insurer takes in its digital transformation.

And are insurers ready to go beyond home-sharing and ride-sharing, to cover all the other things now being shared rather than purchased?

Push mobile microinsurance is an example of where insurtechs may have found a solution that incumbents must embrace.