Going Digital

As we move away from owning things, and toward renting or sharing, insurance must form part of the experience bundle.

Skillsets for innovation may be missing: The insurance industry generally does not know how to prototype or pilot.

The distant future is no longer distant. The future is happening faster and faster, and it is happening everywhere at once.

As odd as it sounds, chatbots can let customers communicate in a natural way with companies and greatly enhance the experience.

Here are seven suggestions for how to bridge to a Next-Gen Insurer model.

There are six major ways that insurers are gearing up to prepare for the challenges and bridge to tomorrow.

It's easy to talk about collaboration but hard to act. What tools and strategies in the C-suite bring about successful coordination?

How will insurers, as a part of the Insurance Renaissance, capture reality and put it to good use? Let’s look at six areas.