Leadership

A "competency framework" can help analytics, data science or customer insight leaders in a wide variety of ways.

A survey of Indiana-based companies indicated that a staggering 80% have had problems with employees abusing prescription opioids.

Maxine (the cartoon character) says it best, “Change is good as long as I don’t have to do anything different.”

The reality is that mentoring doesn’t have to be a “time-suck” for a manager, personally, despite its reputation for being exactly that.

Insurers that partner with an insurtech focused on a narrow goal can find ways to quickly expand that relationship.

The very metrics that are often used to gauge employee performance might actually discourage the behavior those companies want to promote.

Once your analysts have a clear business question to answer, do they start new analysis each time, potentially reinventing the wheel?

Nowadays, customer experience is the biggest competitive leverage a business could use to win the market.