Leadership

Using data to define the key performance indicator for a product works great -- but only as long as we have the right data.

With a supercomputer in every pocket and IoT data exploding, the shift from product-centricity to customer-centricity is now tablestakes.

Some people who think of suicide do not want to stop. They say it comforts them to know it's an option if life gets too tough.

Many fear losing control because the print shop is not within arm’s reach, but outsourcing can improve quality and efficiency.

No, insurance isn’t broken, but it has been painfully slow to evolve and is now in desperate need of some modernization.

The tragedy is senseless and irreparable, but on days like this I'm proud I chose a profession that will help restore so many shattered lives.

A "competency framework" can help analytics, data science or customer insight leaders in a wide variety of ways.

A survey of Indiana-based companies indicated that a staggering 80% have had problems with employees abusing prescription opioids.