6 Pitfalls to Avoid With Core Systems By Scott Hinz Good executives and project managers minimize the risk of failure by going into implementations with eyes peeled for problems.
Why Buy What You Don’t 'Get'? By Denise Garth A key question is emerging: “How can we illustrate and model insurance value to generations that may not grasp insurance?”
Is Talent the Best Defense? By Eric Boyum While staying ahead of innovation is a mantra for the tech sector, many industries have not ranked innovation slowdowns as a threat – yet.
Future of Digital Transformation By Greg Carroll Management must accept that digital transformation is not an event but rather the operating environment of 21st century business.
How Not to Make Decisions By Mike Manes Take a minute to draw a picture of your organization. Where are the customers in the chart? Did you forget to include them?
5 Key Tips to Beat Procrastination By Andy Molinsky The old Mark Twain advice is to eat a live frog first thing in the morning, and nothing worse will happen to you the rest of the day.
Using Stories to Make Your Point Stick By Jeff Esper You likely have been to many presentations. How many do you remember? How many were interesting? How many were entertaining?
How Do You Sell to Millennials? By Daisy Gleeson Alex Hammick Insurers need to give younger customers the tools to make purchasing insurance quick and personal.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.