Leadership

There has been a significant shift in where the balance of blame lies. Core systems are now the wall of resistance.

People see our industry as a parasite on the economy. Why? Because insurers sometimes make incredibly insensitive decisions.

Here is a framework that focuses on the key question: Which insurtechs will feed my strategy to grow ___ opportunities?

There will be a dramatic shift from traditional products to the new, post-digital age products redefining the market of the future.

Companies have started, but addressing narrowly defined problems or one specific part of the business has delivered limited value.

The conceptual framework best suited to understanding our networked world is complexity science. It shows how insurance must evolve.

Microinsurance in developing countries is not just a reduced-cost coverage for poor people: It’s an innovative way of selling insurance.

Core systems used to be replaced once or twice in a career. No longer. The technology is too important and improving too fast.