Deaths of Despair: Employers Can Help By Amanda Mosby Jodi Jacobson Frey Sally Spencer-Thomas Health leaders are calling for targeting services at males through innovative approaches.
How to Make ‘Hire American’ Work for All By Vivek Wadhwa The right solution isn’t for the U.S. government to set minimum wages or pick winners; it is to let the free markets do their magic.
A Gap That Could Lead to Irrelevance By Denise Garth It is the knowing-doing gap. If we know that changes would be good for us, why are we so bad at acting on that knowledge?
Where Can You Find Growth (Part 2)? By Paul Laughlin With regulators emphasizing behavioral economics, the days of assuming customers will act rationally are numbered. Seller, beware.
Right Answers to the Wrong Questions? By Mike Manes As George Bernard Shaw stated so correctly, “The problem with communication is the illusion that it has occurred.”
7 Steps for Inventing the Future By Chunka Mui If we can escape the focus on incremental innovation, computing pioneer Alan Kay says, we can gain “unbelievable leverage on the universe.”
The Brewing Crisis Over Jobs By Vivek Wadhwa This should be the most innovative decade in history, and must be if we’re going to avoid a Mad Max dystopia in favor of a Star Trek future.
The Need for Agile, Collaborative Leaders By Pete Miller Change has arrived in the insurance industry, and it has decided to stay a while and get comfortable. Leaders must adapt--constantly.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.