9 Tips for Attending Conferences By Ann Myhr To maximize the value of a conference requires both preparation and some disciplined follow-through.
Huge Opportunity in Today's Uncertainty By Colin Price Sharon Toye Only 55% of earnings stem from factors that businesses can directly control -- and there's a huge opportunity in that other 45%.
3 Ways to Leverage Digital Innovation By Robin Roberson Insurers can create better policies, identify their lowest-risk policyholders and obtain alerts when policyholders are at risk.
Top 10 Ways to Nurture Mental Health By Sally Spencer-Thomas Promising campaigns model hope, inspire, practice safe messaging and call us to action. They are “baked in” to a company’s culture.
Change Management Is Not About Change! By Mike Manes In most organizations and most cultures, change management is not about the change; it’s all about the management (control of change).
Can You Leapfrog the Competition? By Denise Garth Once your organization jumps the gap, you’ll put distance between your organization and those that didn’t act on their knowledge.
The 6 Principles of Persuasion By Gifford Thomas Why do you buy a product or pay for a service? What motivates your customers to say “yes” to what you are offering?
It's Time to Go on the Offensive By Shahzadi Jehangir After years of cost-cutting and downsizing, companies have realized they can’t shrink their way to success.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.