Leadership

What may seem to be simply a clarification of language to a compliance expert may have major implications for company data models and storage.

Companies need to think like Uber about the jobs that consumers want to have done, and how to make the process as simple as possible.

Commissioner Doug Ommen: "We may not always agree with insurers, but we are willing to talk about it."

We need stories to crystallize and internalize concepts and plans. We need shared stories to unite us, and guide us toward a collective future.

Insurers must adapt to a world of slow growth and low interest rates in the longer term, while changing their product mix.

The industry faces a talent crisis, and the flow of students from RMI programs at universities won't fill the need. Let's be creative.

We assume that, if it’s the male network that creates an advantage, we should include women in that network on an equal basis. Wrong answer.

Beware of those commoditized insights and research reports that may distract you from doing genuine innovation.