Risk Management

Don't think about just using insurance technology to connect to your customers. Think about connecting your risk management team.

Rather than setting strategies and only then considering risk, consideration of risk should be a critical element in the strategy process.

While bigger companies can afford professional risk management services, smaller companies typically cannot. The solution: an avatar.

A new tool will help, but boards also need to stay skeptical and ask penetrating questions to test the quality of the external auditors.

Human capital is our biggest asset, and programs for leadership development can help employers attract and keep great people.

Bonds, long a safe haven for investors, will not be for long, as interest rates rise and government issuers and mega-buyers face new risks.

Criticisms of ERM can be justified when a program is executed poorly, but issues are often taken out of the proper context.

A product recall can devastate a company's reputation and cut market share -- even if it is handled perfectly and the brand is a great one.