Agent & Broker

The rise of social media has leveled the playing field and even tilted it toward independent agents.

Something in Tom's tone that spring day in 1984 really got my attention. It's a day I will never forget.

Some 90% of E&O suits against agencies could be prevented through careful attention to practices and procedures.

Many agency owners are not good producers, and poor producers typically don't like to hire good ones. Good producers are intimidating, even grating.

Part of being a successful salesman is doing the legwork, but there is another aspect, too, one that many overlook.

Many carriers now value growth in premiums more than low loss ratios. And pretending otherwise won't help agency owners.

For decades, the “experts” have bet against independent insurance agents, yet agents keep winning. Why? Experts underestimate the value of trust.

If we want to succeed, we must prepare. If we aren’t working toward something we want, we are going to end up somewhere else.|