A Road Map for Generative AI in Insurance By Heather Wilson Here are nine steps to take that maximize your chances of success in developing and deploying generative AI applications.
Why Hasn't Insurance Automated More? By Binny Gill It will. The new era of natural language processing will contain costs, improve customer experience and fight off new competition.
What Generative AI Offers the Insurance Industry By Atif Khan Generative AI enables the creation of sophisticated, personalized customer experiences through intelligent communication.
Does Generative AI Kill Process Outsourcing? By Steven Salar Can generative AI replace the advantages that insurers and brokers sought to achieve by offshoring? It's possible.
Why AI Can Help SMBs' Marketing By Dave Charest 60% of small businesses, including insurance agencies, that use AI or automation say their marketing is working more efficiently.
How Generative AI Changes LRO By Chris Schrenk Lessor's Risk Only (LRO) insurance carriers are benefiting in four key ways from generative AI.
Redefining Insurance: Embracing AI, Data, and Innovation Beyond Policies By Insurance Thought Leadership In this Future of Risk Forecast, Jim Jones shares his view of how technology is transforming insurance, and how he prepares students to succeed in this new landscape.
Supply Chain 4.0: The Digital Transformation By David Evans Blockchain and artificial intelligence are redefining the dynamics of supply chain operations and reshaping the future of industry.
'Digital Twins': The Race Is On By Roger Arnemann The concept is widely adopted in manufacturing and supply chain. Insurers that integrate digital twins will significantly out-compete rivals.
Insurance in 2030: What Does the Future Hold? By Marie Carr In an increasingly fractured world, insurers have to cover a greater array and frequency of intensifying risks.
Tech Secret to a Combined Ratio Below 100% By Matteo Carbone Deepak Karthikeyan While large personal auto insurers have adopted telematics-based programs, they’re only scratching the surface of the potential benefits.
Insurtech Is at an Inflection Point By Tom Kussurelis Insurtech funding has been dropping since 2021 and hit a 20-quarter low in 4Q22. Will it rebound, continue on a flat path or decline further?