AI & Machine Learning

Independent agents must implement AI -- intelligently and carefully -- into their operations or risk being passed by those who do.

California's decision to give robotaxi services free rein in San Francisco will lead to a host of next steps, and quickly.

From emerging technologies to changing consumer expectations, insurers are facing a complex landscape that demands their attention.

Caution is in order whenever a new technology is supposed to take the world by storm. A look at past failures for AI initiatives is instructive. 

Many insurers have come to rely too much on third-party IT vendors. Here is a list of tools and services that allow for self-sufficiency. 

In an increasingly fractured world, insurers have to cover a greater array and frequency of intensifying risks.

Here are five models that can be used to ensure that the value of AI and data analytics work is recognized and valued appropriately.

These technology trends will reshape the way insurance companies operate, interact with customers and mitigate risks.