AI & Machine Learning

As the insurance sector looks for ways to fast-track claims processing, adopting AI is not just a trend but a must.

Customers are making clear that they hold AI to higher standards than they do humans — and hate when AI makes decisions for or about them.

Cohort analysis and AI detect insurance fraud by identifying subtle anomalies, emerging trends, and contextual insights.

Insurers must embrace innovative technologies to meet elevated customer expectations and remain competitive in the digital age.

Embracing automation is key for underwriters to keep pace with the industry's growing demands for advanced risk assessment solutions.

Regulators in the EU and U.K. want insurers to balance AI's potential with protecting consumers from potential bias and harm.

Despite significant investments in AI, many organizations struggle to derive measurable value.

Despite ethical challenges and high costs, AI is poised to drastically improve risk assessment, customer experience, and operational efficiency.