AI & Machine Learning

Carriers struggle to scale AI initiatives despite projected $19.9 trillion economic impact by 2030. Here are three key areas to focus on.

AI and data analytics provide smarter risk assessment, automate claims and enhance fraud detection.

ITL FOCUS is a monthly initiative featuring topics related to innovation in risk management and insurance.

It's time to move past small-scale, cautious pilot projects focused on efficiency and to start testing how generative AI can let us reinvent processes, governance, and structures.

Business leaders must harmoniously blend their teams with the new AI technologies to provide the best possible customer experience.

Robotic process automation can automate time-consuming operations like data access, document maintenance and transaction administration. 

As AI evolves and becomes more user-friendly, deepfakes will likely play a bigger role in cyber crime. Insurance companies must stay one step ahead. 

Precision underwriting, driven by advances in data and analytical tools, enables granular risk assessment and personalized policy decisions.