By automating routine tasks, AI can free adjusters to focus on the human aspects of their work that require empathy, nuanced judgment and creative problem-solving.
Insurance agencies use generative AI to communicate but must integrate it into more sophisticated processes: policy analysis, document comparison -- and more.
Large language models will let insurers onboard, renew and service risks at close to zero marginal cost, underpinned with consistent control over risk selection.
The International Insurance Society's annual survey found inflation is the biggest concern for executives worldwide for the third year in a row, while AI surged as a priority.
The future is looking bright thanks to AI and business rules engines, which greatly reduce menial tasks and let underwriters take on more strategic issues.