AI & Machine Learning

Evolving technologies promise faster claims processing and improved outcomes for insurers, while better serving injured workers.

The proof-of-concepts and pilot projects that dominated 2023-24 are no longer enough as AI reshapes entire industries.

80% of all insurance data lies trapped in everyday correspondence, but AI, used right, can provide easy, efficient access.

Based on readership, these are the themes that most resonated with subscribers to Six Things in 2024.

Enterprise AI success hinges on identifying big ideas and solving real business problems, not just developing algorithms in search of applications.

AI and telematics are revolutionizing auto insurance by replacing static risk models with dynamic, behavior-based pricing.

Artificial intelligence promises to revolutionize workers' compensation, but ethical implementation remains crucial for industry success.

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.