Going Digital

It's Time to Rethink the Spreadsheet. Plus, Return to In Person Events, COVID Drives Tech in Workers' Comp; The Next Evolution of Insurance; and more.

A survey of hundreds of business leaders found 15% saying that moving to the cloud will be their biggest technology expense this year. 

The pandemic elevated the need for companies to provide digital experiences to customers and employees, such as real-time payments and virtual claims submissions.

With online-only companies becoming more popular and more desirable, they’re causing the entire industry to rethink how they’re going to stay relevant.

Just as the U.S. spends hundreds of billions on warships and planes, it should invest in an information warfare machine focused on continually preempting disinformation.

Here are three opportunities for our near future that will modernize, democratize and grow the industry for the next 100 years.

A well-managed, cloud-based API platform approach will remove many time-wasting, head-scratching moments.

Email is based on an antiquated physical model (the inbox and outbox), and better ways of communicating -- even collaborating -- with customers are emerging.