Going Digital

Independent agents, in particular, have the human touch, industry knowledge and carrier access needed to build and retain customer relationships.

While some may consider today's challenges translating to the worst of the times, this is the best of times for innovative-minded P&C companies.

Consumer trends may cause you to rethink how your organization fits within other ecosystems that customers want and are willing to buy insurance from.

Commercial insurers will continue to advance with their transformation strategies in 2022. However, their focus will look a little different than it did a year ago.

For each dollar of premium, claims cost Lemonade 90 cents, marketing cost it 60 cents and other costs added 40 cents. Feel a little betrayed?

Thousands of lines of insurance haven't been innovated in 30 years. With so much opportunity, it's time to think about insurtech as a permanent fixture in the larger ecosystem

Customers now expect exceptional service from all businesses, and low-code platforms hold great promise for businesses’ internal and external users alike.

Insurtechs and carriers both need to take the time and make the effort to understand one another’s needs, capabilities, constraints and strategic objectives.