Going Digital

The process that many insurers currently use to capture underwriting data illustrates why digitization alone isn’t enough.

Social media has led to less human interaction, not more. It has suppressed human development, not stimulated it. We have regressed.

Disruption in North America – while certainly present – has not yet reached the fever pitch that it has elsewhere.

Some of these questions are not comfortable to ask, or to answer. But having realistic answers is the first step toward an effective strategy.

Platforms can help a company to assess the vast array of innovation opportunities that continue to emerge.

How will Amazon the Insurer change the ways that property and casualty customers purchase coverage? And how can insurers respond?

Self-funded firms focus on limited problems, not disruption, but that still leaves a host of issues to address without competition from VCs.

While AI will automate processes, it will enhance—not replace—humans in the marketing and distribution of insurance.