Leadership

Baby Boomers are aging out of insurance company board seats. Specialized training can help bring newcomers up to speed.

We crave diversity because we know it serves all people with speed, intelligence and transparency and delivers better business outcomes.

When my daughter recently looked online for information about health insurance, companies showed how NOT to sell to millennials.

A "light" boot camp provided a small insight into what our servicemen and women go through -- and the importance of teamwork in business.

With an uncertain economy making companies focus on productivity, now is a great time to take a hard look and decide: What should we stop doing?

Is it time for insurers to go big on ChatGPT? The short answer is no. The right approach is: Think Big, Start Small and Learn Fast.

When you hear all the talk about how ChatGPT and the metaverse will rewrite the rules of business, remember the lessons from the early days of the internet.

But you first have to give up on "insurance ignorance" -- the idea that the best way to disrupt the industry is to start by knowing nothing.