Leadership

In 2018, the key word is going to be “agile,” and human resource teams will be responsible for making it a reality across the organization.

Insurers must consider how to incorporate digital transformation, insurtech, emerging technologies and others into their strategies.

Recognizing our cognitive bias toward loss aversion can help us avoid making ill-advised underwriting decisions.

Through collaboration, marketers can target not just new customers but those who will stay longer and be more profitable.

Most firms articulate a business purpose that makes for good annual report copy but doesn’t translate into tangible action.

Culture isn’t something you promote. It’s something you embody. So, it must start in the C-suite--and put down that smartphone.

Restaurants need to take three steps to deal with all-too-common sexual harassment of staff by customers--and to avoid lawsuits.

Mergers and acquisitions in the second half of 2017 ended on a strong note, and activity should see further acceleration in 2018.