Leadership

Insurance is a risk-sharing process requiring underwriting but is rapidly moving to a social welfare platform that acts as if it can repeal gravity.

A reminder to insurers: The world does not need you if there are no claims. This is your purpose, your reason for existing.

In 2018, the key word is going to be “agile,” and human resource teams will be responsible for making it a reality across the organization.

Insurers must consider how to incorporate digital transformation, insurtech, emerging technologies and others into their strategies.

Recognizing our cognitive bias toward loss aversion can help us avoid making ill-advised underwriting decisions.

Through collaboration, marketers can target not just new customers but those who will stay longer and be more profitable.

Most firms articulate a business purpose that makes for good annual report copy but doesn’t translate into tangible action.

Culture isn’t something you promote. It’s something you embody. So, it must start in the C-suite--and put down that smartphone.