The Coming Wave of M&A By Paul Carroll There is quite a bit of buzz about the likelihood of a wave of M&A for insurance companies and about an intriguing maneuver that could let insurers free up capital.
Are You Tapping Your Innovation Energy? By Srinath Nagarajan Matteo Carbone Some of the best concepts, opportunities and solutions find the exit sign faster than they find traction within firms.
Engaging Employees: Key to Success By Bill Cunningham No matter the size of your company or the lines you deal in, having an engaged team makes all the difference.
How to Help Veterans on Mental Health By Sally Spencer-Thomas David Maron Jason Field A job and career tailored for veterans and their individual skills and abilities allows them every chance for a thriving post-military life.
Are Apprenticeships in Insurance Extinct? By Jim Leftwich Replacing retiring knowledge workers will require upgrading dated technologies to attract modern skills and the loyalty inherent in apprenticeships.
Faster Turnarounds for Insurance IT Projects By Brian Harrigan Gone are the days of 24- to 36-month IT projects. Insurers need to act now and act fast to deliver new products.
A Contrarian Looks 'Back to the Future' By Mike Manes Shouldn't we begin redesigning our own operations and industry and future before a competitive innovator does it for us?
Logos: Insurance Against Boredom By Lewis Fein If insurers use the same words and wield the same pallet of primary colors, they will be too generic to be memorable and too guarded to make a sale.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.