Leadership

GDPR may have (just) been about data, and its protection. But it teaches us all to be visionary, agile, adaptive, trustworthy and pragmatic.

The marine insurers that survive and thrive will be those whose leaders seize the opportunities that technology can bring.

In a world of Waterfall, Agile, Lean Startup, Kanban, etc., etc., how might one "declutter" the jargon and really be effective with initiatives?

The firm of the future needs to combine the innovative thinking of an insurtech with the experience and knowledge of a traditional insurer.

As Albert Einstein said, for every five minutes you spend on solutions to a problem, first spend 55 minutes defining it.

IT customers want a “Dog Whisperer” to reassure them that "It’s not the dog’s fault; the humans need to adapt better to the dog's needs."

Approaches need to be tailored for the Silent Generation and Baby Boomers, rather than being mass marketing messages.

Anyone might get lucky once, but to sustain innovative performance requires something much deeper, and seven core principles stand out.