3 Ways to Develop a Growth Mindset By Ann Myhr Insurance organizations are rapidly shifting from prioritizing “knowledge workers” to seeking out “learning workers.”
4 Key Qualities to Leverage Insurtech By Roi Agababa Most companies lack the vision to connect even obvious dots if they’ve never before been connected. Don’t be most companies!
Say Goodbye to Benchmarking By Valerie Raburn By the time the changes are implemented, the industry leaders have moved on to more innovative products and solutions.
9 Key Questions for Insurer IT Leaders By Matthew Josefowicz Some of these questions are not comfortable to ask, or to answer. But having realistic answers is the first step toward an effective strategy.
A Training Strategy -- or a Myth? By Ann Myhr The idea of different learning styles is something of a myth. Study after study finds that everyone’s brain learns in pretty much the same way.
How to Collaborate With Insurtechs By Shwetank Verma Here is a 10-point checklist (from the perspective of the corporate innovation manager) to improve the chances of success.
The Benefits of Flipped Classrooms By Ann Myhr If you had an hour with an expert on a key subject, would you spend it watching a PowerPoint together? Not likely.
Training Should be Hard — Here’s Why By Ann Myhr Training is getting easier to provide, but that doesn't mean it is effective or that workers retain information for when they need it on the job.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.